SHIPPING CRITERIA 

We ship to the following countries: India. 

Orders can only be shipped within the country you are shopping in. You cannot ship to anywhere outside of that country. For example, if you are shopping in the India online store, you can only ship to locations within the India.

Orders will normally be shipped out within 24 hours of completed payment, but on occassion the process may take longer (Max - 2 days). Orders will only be shipped during normal business days (Monday to Saturday, excluding Holidays), during normal business hours (8:30 am - 5:30 pm ). 

Orders will be delivered in 2-3 days.


IMPORTANT DELIVERY INFORMATION

  • For prepaid orders, a signature is required upon the receipt of the shipment. For Cash On Delivery Orders, a signature may or may not be taken. 
  • Once the package has been signed for, the product is no longer under Athlocity liability.
  • Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Athlocity is not responsible for any delays caused by customs clearance processes.
  • If you want to return or exchange your order, registered users must log in to your registered account. Go to your ‘My Account’ and to ‘Returns & Exchanges’ and submit a request within 14 days of receiving your order. 
  • If you want to cancel your order, log into your account and go to ‘My Orders’. You can cancel your order up until the point where you receive a notification email that the items have been dispatched and sent to the address specified by you. If the items have been dispatched, your order can no longer be cancelled
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