Royale Health Gummies does not accept returns if the product packaging
has been tampered, opened or if the products have been used. If, however, the
packaging is still intact and in the same condition as it was when the customer
has received the product, customer may contact us for a return of the product.
Note: In Case, The Customer has received Defective / Damaged / Wrong
Product; they need to send product photo to firstname.lastname@example.org
To return any items you can either contact us through phone +91-76830
93811or by sending an email to email@example.com
Replacement can be done under two circumstances:
• The customer may make the replacement/refund request within 48 hours
from the receipt of product(s), if the product so delivered is damaged/defective
or wrong product.
To replace any items, please inform at our Customer Care Number at +91-76830
93811 or by email at firstname.lastname@example.org
• Once the shipment gets delivered to the customer, no replacement shall
be done for unwanted, uninterested or wrongly-placed products.
In case of “Damaged / Defective / Wrong product received”: The Shipping
expenses will be borne from our end. Note: The package will be picked up
within 2-4 business days from customer’s end.
After the pickup, we can either re-dispatch the product (it will take
5-6 business day for delivery) or can make the refund for the same .
Once the return is received and inspected, our team will contact the
customer to notify you that we have received returned item. We will also notify
customer about the approval or rejection of the refund.
Note: Refund will only be done in case the customer has received
Damaged/Defective/Wrong Product, Refund will be processed through same mode
within 10 working days, and Product can be re-dispatched within 24 hours once
the returned product gets delivered back to us
Time Span of Refund: The process of a refund generally takes 7-10
working days from the receipt of the damaged product by us.
Mode of Refund:
• Paid Through Debit / Credit Card or Net Banking – Customer will
receive a full refund to credit or debit card or net banking for the purchase
price of the item after approval of damaged/ defective /wrong product.
• Paid through COD – The Refund will be made through NEFT directly to
customer’s bank account. For that purposes, the customer will be required to
provide their bank account details which include the following information:
Name of Account Holder
Bank Account Number
Late or missing refunds
If you haven’t received a refund within 7-10 working days after
confirmation call from our end, please inform at our Customer Care Number at
+91-76830 93811 or email@example.com